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Pedestrian button not working

Reported via mobile in the Pedestrian wait button not working category anonymously at 00:25, Thursday 22 February 2024

Sent to TfL less than a minute later. TfL ref: FMS5612716.

It is literally not working. I waited over 5 minutes and have video proof. I reported this earlier this week and it was closed due to "no fault found", but it is still happening. Perhaps it is to do with time of day, but it's definitely not working. Multiple phases of lights for cars in each direction, pedestrian button pressed multiple times, standing on yellow bump pads. Ultimately had to cross on a red light.

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Updates

  • Your report has been investigated and we have reported this to our contractors. We will do our best to make the location safe as soon as possible and aim to fix it permanenly within 28 days. To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer depending on circumstances. Thank you for reporting this to us. Should you need anything else or have any questions on this matter, please contact customer services on 0343 222 1234.

    State changed to: Action scheduled

    Posted by TfL at 00:41, Thursday 22 February 2024

  • Your report has been investigated and we have reported this to our contractors. We will do our best to make the location safe as soon as possible and aim to fix it permanenly within 28 days. To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer depending on circumstances. Thank you for reporting this to us. Should you need anything else or have any questions on this matter, please contact customer services on 0343 222 1234.

    Posted by TfL at 00:41, Thursday 22 February 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 22 March 2024

This report is now closed to updates from the public. You can make a new report in the same location.