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Bus Stop Pritchard's Road HC STILL FULL OF GRAFFITI!

Reported via mobile in the Graffiti / Flyposting on stop or shelter (non-offensive) category anonymously at 11:36, Sunday 3 March 2024

Sent to TfL less than a minute later. TfL ref: FMS5660273.

Please refrain from closing this case prematurely! Despite reporting the graffiti issue months ago, no action has been taken. Reporting serves no purpose if no action is taken. Please clean up the shelter and do not close the case until it's resolved. This is the third time I've had to raise this issue.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that the graffiti that you have reported is classified as non-offensive. This has been reported to our contractors and will be removed as part of our regular cleaning schedule. Should you need anything else or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 08:46, Monday 4 March 2024

  • State changed to: In progress

    Updated by TfL at 15:32, Monday 4 March 2024

  • Please note that the graffiti has been cleaned. the nature of the ink/substance has penetrated into the panels hence some of the graffiti is unable to be removed. We have requested that the panels be changed and the white panels with the graffiti on you refer to are repainted. Please note further that generally the locale suffers generally from very high volumes of vandalism and graffiti. We regularly clean our shelters however this locale is prolific for general vandalism. Orders have been raised as per the above. lead time 28 days. Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    Posted by TfL at 08:47, Tuesday 5 March 2024

  • Thank you for taking the time to report this to us. It is much appreciated. We have confirmed the graffiti/fly-posting removal requirement. This is to advise its removal has now been carried out. Any problems, please contact our customer services team on 0343 222 1234.

    State changed to: Fixed

    Posted by TfL at 23:34, Monday 3 June 2024

  • Thank you for taking the time to report this to us. It is much appreciated. We have confirmed the graffiti/fly-posting removal requirement. This is to advise its removal has now been carried out. Any problems, please contact our customer services team on 0343 222 1234.

    Posted by TfL at 08:38, Tuesday 4 June 2024

This report is now closed to updates from the public. You can make a new report in the same location.