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Pedestrian green man not activating

Reported via mobile in the General Fault category anonymously at 12:37, Saturday 16 March 2024

Sent to TfL less than a minute later. TfL ref: FMS5722322.

Despite being pressed on multiple sides the green man does not come on, the lights flip between traffic priority and do not allow pedestrians to cross. People are building up on pavements with vulnerable road users unable to cross unless people help them navigate through moving traffic. The lights need to be urgently fixed

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 13:37, Tuesday 19 March 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 17 April 2024

This report is now closed to updates from the public. You can make a new report in the same location.