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The lights are sometimes skipping the pedestrian phase

Reported via desktop in the General Fault category anonymously at 08:54, Thursday 21 March 2024

Sent to TfL less than a minute later. TfL ref: FMS5746525.

These lights normal sequence is as follows - Green for traffic on Balham High Rd - Green for pedestrians - Green for Balham Station Rd/Chestnut Grove

This week the lights are sometimes skipping the green pedestrian phase. This is a very busy junction and there have been some near misses this week as pedestrians assume they are about to have a green signal and start to cross.

I thought these lights were supposed to have SCOOT (split cycle offset optimisation technique) installed to ensure the lights stay green for long enough for pedestrians to disperse

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Updates

  • Thank you for taking the time to report this to us. We appreciate this, however, we wanted to let you know that this issue has already been reported on Streetcare. You may wish to view updates on its progress by searching on the location on the map and clicking the pin. You can also add your own update if you would like to. Should you need anything else please contact customer services on 0343 222 1234.

    State changed to: Duplicate

    Posted by TfL at 13:50, Tuesday 26 March 2024

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 13:52, Tuesday 26 March 2024

  • Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo. Alternatively, you can contact our customer services team on 0343 222 1234 or by using this web form: https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    State changed to: No further action

    Posted by TfL at 14:01, Wednesday 24 April 2024

This report is now closed to updates from the public. You can make a new report in the same location.