Fixed
Poorly maintained and uneven pavement
Sent to TfL less than a minute later. TfL ref: FMS5768480.
On 16 March 20224 I tripped and fell on a section of poorly maintained and uneven pavement suffering serious facial and dental injuries. Upon returning to the location a warning bollard had been placed at the spot where I had tripped on the uneven surface. I am, therefore, holding TfL responsible for my injuries and trauma alongside the associated dental costs resulting from your failure to maintain the pavement in this area of Balham High Road in a safe manner for pedestrians. I will also be reporting this to your Incident Support Service.
Updates
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Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.