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Temporary Traffic Light installations STUCK on red

Reported via desktop in the Stuck on red category anonymously at 11:38, Thu 28 March 2024

Sent to TfL 1 minute later. TfL ref: FMS5777667.

Temporary traffic lights are stuck on red, causing massive back log and confusion west/eastwards on Sydenham Road and southwards into Newlands park. Please fix this. This is yet another disgraceful temp installation by Thames Water (Ref #MU091SLS00081297306-0090). I lost count of the number of times i have observed Thames Water putting up temporary light installations that fail/don't work and obviously cost money to pay contractors who installed/provided the faulty lights.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. Our team had investigated this for you and found that these are temporary traffic signals in place for roadworks. We have reported this issue to the contractor on your behalf and requested that they attend the location as soon as possible. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234 Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:49, Thu 28 March 2024

  • Please can we have an update? I find it disconcerting that this happens more often than not, on temp.light isntallations by Thames Water. Are they overpaying not-fit-for-purpose contractors to install rubbish lights that fail after a few days? It is no wonder they are in debt and asking to raise our bills. This is a big slap to the consumers' face. More bills, less worthy services and MORE inconvenience.

    Posted anonymously at 15:38, Thu 28 March 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Fri 26 April 2024

This report is now closed to updates from the public. You can make a new report in the same location.