Fixed
Traffic light stuck on red
Sent to TfL 1 hour, 46 minutes later. TfL ref: FMS5780324.
This is ongoing for 3 years now. It relates to the A217 southbound right turn into Kimpton Park Way. The sensor on top of the lights is broken/disconnected. The only way to get a green light is be driving over the under tarmac sensor which is located past the stopping light. If there's a regular driver at the front, they will do this, but most people don't know so they will stop before the line and the light will perpetually stay red.
Updates
-
Category changed from ‘Stuck on red’ to ‘General Fault’
-
Stuck on red
-
Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours
-
Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
-
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.