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General fault

Reported via iOS in the General Fault category anonymously at 06:41, Tuesday 2 April 2024

Sent to TfL less than a minute later. TfL ref: FMS5793116.

The drive junction traffic lights often only alway 3 vehicles to pass on green towards Gants Hill, lights prioritising traffic coming out of The Drive. Give The Drive green even when no vehicles at the lights, which is the opposite to what it used to be.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:48, Wednesday 3 April 2024

  • Your report has been investigated and we have reported this to our contractors. We will do our best to make the location safe as soon as possible and aim to fix it permanenly within 28 days. To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer depending on circumstances. Thank you for reporting this to us. Should you need anything else or have any questions on this matter, please contact customer services on 0343 222 1234.

    Posted by TfL at 14:06, Wednesday 3 April 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thursday 2 May 2024

This report is now closed to updates from the public. You can make a new report in the same location.