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Shelter glass panel

Reported via mobile in the Damage - other (bus stops and shelters) category anonymously at 07:53, Monday 8 April 2024

Sent to TfL less than a minute later. TfL ref: FMS5821450.

The glass panel installed in the new shelter has fallen out and left leaning on the side with the rubber seals next to it

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Updates

  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer.

    Shelter was recently upgraded. Asset Operations are trying to ascertain if the Shelter model is correct. We may make further changed to this Shelter once we have more information available to us.

    Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234 To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    Posted by TfL at 13:33, Thursday 11 April 2024

  • State changed to: Action scheduled

    Updated by TfL at 13:34, Thursday 11 April 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 10 May 2024

This report is now closed to updates from the public. You can make a new report in the same location.