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Shelter old no protection from rain

Reported via mobile in the Damage - other (bus stops and shelters) category anonymously at 09:24, Wednesday 10 April 2024

Sent to TfL less than a minute later. TfL ref: FMS5832774.

I use this bus stop shelter daily and it has very old concrete and there is very little space to shelter when it rains because of the wooden bench and thick wall which leaves little space for the shelter roof. I saw 3 people standing on the high wooden bench underneath the shelter roof recently because if you stand is beneath the edge of the shelter roof there are large drips falling. This bus stop is used a lot and needs to be updated and fit for purpose i.e. sheltering people in the rain and the concrete needs to be removed please. The other wooden benches at the stop there are broken and rotten with no shelter at all. The only shelter at all is a few bushes which provide very little shelter in the rain by the rotten wooden benches. Many thanks

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 10:31, Friday 12 April 2024

  • Thank you for taking the time to report this to us. It is much appreciated. Our team had investigated this for you and found that this doesn't fall under the responsibility of Transport for London and comes under the remit of the local borough. You may therefore wish to report this issue by using www.fixmystreet.com, or directly to the borough. Should you need anything else, please contact our customer services team on 0343 222 1234

    State changed to: not TfL’s responsibility

    Posted by TfL at 11:22, Friday 12 April 2024

This report is now closed to updates from the public. You can make a new report in the same location.