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Phases are mis-set

Reported via desktop in the General Fault category anonymously at 14:21, Wed 10 April 2024

Sent to TfL less than a minute later. TfL ref: FMS5834800.

One of the phases of the lights changes to red the traffic lights for northbound traffic, which is both continuing straight on and turning right to Magdalen Road, while the southbound traffic remains green. This is the wrong way around! It is illogical to stop all northbound traffic while southbound can continue southbound. Even if cars are waiting to turn right to Magdalen Road, there is no reason to stop cars from continuing straight on, while southbound cars continue through their green light. If there is to be any different phasing for north- and southbound traffic, then it is the northbound that requires additional green time so that vehicles turning right on to Magadalen Rd can do so while southbound vehicles are held at red.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:37, Fri 12 April 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sat 11 May 2024

This report is now closed to updates from the public. You can make a new report in the same location.