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Illuminated bollard missing

Reported via desktop in the Street Light - Equipment damaged, pole leaning category by Keith Beard at 10:01, Thursday 11 April 2024

Sent to TfL less than a minute later. TfL ref: FMS5837894.

Milestone maintain equipment for Surrey County Council. We were called to this location yesterday to attend a report of damaged illuminated bollards. When we attended, we found these were not Surrey's bollards, but made the site safe. Kingston Say this is a TFL Road, so I'm reporting to you for follow-up works.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 10:11, Thursday 11 April 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 10 May 2024

This report is now closed to updates from the public. You can make a new report in the same location.