Fixed
Dangerous bend with area where water collects
Sent to TfL 7 minutes later. TfL ref: FMS5855814.
Due to Road damage water collects on the road. It is a dangerous bend anyway, but becomes worse when the water collects in the road. It is a busy road for pedestrians and prams and when drivers see the pedestrians they try to avoid the water which makes it extremely dangerous on the fast bend. In addition, when cars hit the water it sprays up and reaches the house window and walls. This issue has been here for at least a year and I have phoned numerous times to get help. Today, I spoke to someone on the phone who kindly walked me through the processing of reporting.
Updates
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Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.
Category changed from ‘Pothole’ to ‘Pothole (minor)’
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Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.