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Substantial pothole on the bus route corridor from the A3 to Malden Way.

Reported via desktop in the Pothole (minor) category by Cllr Mike Massimi at 20:47, Monday 15 April 2024

Sent to TfL 23 minutes later. TfL ref: FMS5857434.

Substantial road damage and pothole on the bus route.

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  • Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.

    Category changed from ‘Pothole’ to ‘Pothole (minor)’

    Posted by TfL at 21:10, Monday 15 April 2024

  • Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 12:57, Tuesday 16 April 2024

  • Still no progress—this entire A3 junction with South Lane remains a total mess, with gravel, old car body parts, grass, and potholes. The bus gate has not been fixed for over 8 months, resulting in drivers taking dangerous shortcuts to reach Malden Way. I urgently request a camera to prevent these dangerous behaviours before an accident occurs. Additionally, a set of cast iron bollards has been requested for two years to protect pedestrians and prevent an accident at the crossing opposite 248 Malden Way. TfL is fully aware, and dozens of emails have been exchanged with no progress or remedial work undertaken! Unacceptable.

    Posted by Cllr Mike Massimi at 13:55, Sunday 12 May 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 15 May 2024

This report is now closed to updates from the public. You can make a new report in the same location.