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See image - bus stand flag very dirty, needs cleaning

Reported via desktop in the Shelter needs cleaning (not including litter) category anonymously at 22:34, Monday 29 April 2024

Sent to TfL less than a minute later. TfL ref: FMS5914082.

This report relates to the bus stand flag NEXT TO stop AD at Sutton Station, not bus stop AD itself. (The bus stand is not clickable on Streetcare map.) Please clean the dirt, thanks

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Updates

  • Thank you for taking the time to report this to us. We appreciate it. Your report has been investigated and we have reported this to our contractors. They will visit the bus shelter and carry out further cleaning within 24 hours as this has been classed as a hazard. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    Please also be aware that all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 14:20, Tuesday 30 April 2024

  • State changed to: In progress

    Updated by TfL at 15:07, Tuesday 30 April 2024

  • Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. If the issue persists, please raise another report or contact our customer services team on 0343 222 1234.

    State changed to: Fixed

    Posted by TfL at 10:28, Thursday 9 May 2024

This report is now closed to updates from the public. You can make a new report in the same location.