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Unadequate Shelter

Reported via mobile in the Damage - other (bus stops and shelters) category anonymously at 14:13, Thursday 2 May 2024

Sent to TfL less than a minute later. TfL ref: FMS5925953.

This Bus stop was renewed within the last 2 weeks. But the New Shelter is missing both side panels. The old Bus Shelter had them. This is urgently needed as this Bus Stop is very exposed to rain and specially to wind!!!!! There are a lot of less abled, elderly and young families who rely on this Bus Shelter. And to be honest both buses that stop there are unreliable, to say the least! So you are standing there for a long time waiting for the Bus, some timws mpre than 30mins, regardless the weather! And if you can't walk to the next stop, which is a bit of a distance on a raised and exposed area, you kind of stuck there!! And now without the side panels for shelter. Please, be kind and add the side panels to this Bus Shelter to keep the most vulnerable of our community independant, safe and healthy. Thank you. Kind regards. Dee A.

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  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 15:20, Thursday 2 May 2024

This report is now closed to updates from the public. You can make a new report in the same location.