Fixed
Cycle lane lights confusing drivers
Sent to TfL less than a minute later. TfL ref: FMS5959159.
The lights for the westbound cycle lane at the junction of the A104 and A114 are confusing car drivers, so if they aren’t paying enough attention, they think they can turn left into the A114 when the pedestrian crossing is green at the north end of the road. The cycle lane lights are the same height at the car lane lights. There have I have almost been hit several times by cars, and have small children, so this is a potentially lethal situation. There is aleady a set of lights for cyclists lower down, so the higher lights - circled in the photo I’ve attached - aren’t necessary and are making the crossing very dangerous. This has been an issue for months, but I’ve only just out that the cycle lights are either causing it or making it worse.
Updates
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Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.