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Bus stop name inconsistent

Reported via desktop in the Damage - other (bus stops and shelters) category anonymously at 22:12, Sunday 19 May 2024

Sent to TfL less than a minute later. TfL ref: FMS5994131.

Hello, this bus stop (A) is named 'Edgware Station' even though all buses serving it come from Edgware Bus Station itself (right next to the station, which this stop is further away from!), so the name is confusing. It is also inconsistent with the stop right next to it (B) which is called 'Edgware Station / Station Road'. Please can stop A be updated to 'Edgware Station / Station Road' as well to match stop B, instead of just 'Edgware Station'? This would alleviate customer confusion and help people to locate the stop itself by understanding stop A is not actually in Edgware Bus Station but on Station Road itself! Many thanks.

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  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 10:44, Tuesday 21 May 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 19 June 2024

This report is now closed to updates from the public. You can make a new report in the same location.