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The wait button will turn itself off without having changed the light

Reported via mobile in the Pedestrian wait button not working category anonymously at 09:24, Thursday 23 May 2024

Sent to TfL less than a minute later. TfL ref: FMS6010116.

The wait button turns on but then does not change the traffic lights. After a time the wait signal turns off having had no effect at all. This does not instantly turn off as soon as you have pressed it. Upon pressing the button again it will usually work on the second try. I am unsure how consistent this fault is it may not be every first button press where it decides to do nothing.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 09:32, Thursday 23 May 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 21 June 2024

This report is now closed to updates from the public. You can make a new report in the same location.