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Flooding in underpass

Reported via desktop in the Flooding category anonymously at 10:46, Mon 17 June 2024

Sent to TfL less than a minute later. TfL ref: FMS6116175.

South side of West Hill underpass is again flooding after rainfall, with the effect that people are chossing to cross the dual carriageway on foot near the junction with Beaumont Road. Dangerous for pedestrians and motorists. Can the channel drains and other drainage please be cleared and checked properly so there is a more permanent solution to the problem?

Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we have referred it to our contractors. If this is confirmed as a safety issue it will be cleared and made safe within 24 hours, or sooner. Should you need anything else, or have any questions please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 10:59, Mon 17 June 2024

  • Flooding still present on Friday 5th July

    Posted anonymously at 08:29, Mon 8 July 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 16 July 2024

This report is now closed to updates from the public. You can make a new report in the same location.