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Pedestrian lights not working in the evenings

Reported via desktop in the Stuck on red category anonymously at 14:33, Tue 9 July 2024

Sent to TfL less than a minute later. TfL ref: FMS6209186.

Pedestrian lights stuck on red in the evenings. This was fixed briefly but has reverted again. After around 7pm until some time in the morning there is NO pedestrian crossing phase at all, regardless of whether buttons are pushed. This seems to be correlated with the recent addition of a left-turn only traffic light for eastbound traffic. It is puzzling why this left-turn only light is even there given there is no noticeable positive impact on vehicle traffic flow, and it serves to slow down other eastbound vehicles travelling straight. Even worse, it has has apparently come at the expense of pedestrians being able to cross at all, placing vulnerable road users at significant risk on an intersection where cars often speed and vision is blocked around corners. This should be treated as a high priority given pedestrians are frequently opting to cross against the flow of traffic, and multiple near collisions have been witnessed.

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Updates

  • Your report has been investigated and we have reported this to our contractors. We will do our best to make the location safe as soon as possible and aim to fix it permanently within 28 days. To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer depending on circumstances. Thank you for reporting this to us. Should you need anything else or have any questions on this matter, please contact customer services on 0343 222 1234.

    State changed to: Action scheduled

    Posted by TfL at 14:48, Tue 9 July 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 7 August 2024

This report is now closed to updates from the public. You can make a new report in the same location.