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Traffic lights on Hogarth

Reported via mobile in the General Fault category anonymously at 15:16, Wednesday 10 July 2024

Sent to TfL less than a minute later. TfL ref: FMS6214213.

Traffic lights on Hogarth roundabout still only letting 3 cars through at a time causing 30 min delays with traffic backed up to Chiswick Bridge. This has been going on since June and has not been resolved

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 14:40, Thursday 11 July 2024

  • Thank you for contacting us regarding the traffic signals at Hogarth Roundabout. An engineer has investigated your enquiry and found a fault with the operation of the traffic signals. The traffic signals at this location operate on a system called SCOOT, which utilises detectors placed in the road to detect vehicles and measure demand for each approach to the junction. This information is used to adjust the length of the green signal given to each junction approach, in real time, based upon live fluctuations in traffic demand. The fault at this location means SCOOT has not been adjusting the length of the green signal as we would expect. We require additional time to resolve the issue and expect our investigation with changes to be completed within the next few weeks. Thank you once again for getting in touch.

    Posted by TfL at 09:18, Friday 19 July 2024

This report is now closed to updates from the public. You can make a new report in the same location.