Fixed
Rat infestation
Sent to TfL 14 hours, 30 minutes later. TfL ref: FMS6271535.
Outside 237 mile end road london e1 4aa There is a drain that has been infested with vermin. It is effecting the local businesses . We have also reported this to the local council. And they have said this is a tfl route . Also the pavements is riddled with historical chewing gum that needs to be blasted off . Please clean the pavements and please clean the drain behind the buss stop . Thank you
Updates
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Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.
Category changed from ‘Roadworks’ to ‘Blocked drain’
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Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours
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There is no drain near This shop and a cyclical clean has recently been completed. no sign of rodent activity.
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Following your correspondence we have sent our gully crews to this location and they have cleaned and jetted the gully and the the gully is now clean and free flowing. Our crews further investigated for evidence of any rats etc. no evidence of rodent activity was discovered. We also have time stamped photographs and a report of our crews clearing and jetting the gully and proof it is now free flowing and no evidence of rodent activity. To that end no further action is required. should you witness any rodent activity please take pictures if possible and contact Tower Hamlets as this falls under their EPA duties. Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
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Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. If the issue persists, please raise another report or contact our customer services team on 0343 222 1234.
This report is now closed to updates from the public. You can make a new report in the same location.