Fixed
Countdown unit not working
Sent to TfL less than a minute later. TfL ref: FMS6280395.
The Countdown screens at *both* Lower Downs Road stops (in both directions) have been blank for a week now.
Updates
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We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve within 28 days.
Please be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
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The Countdown screen at the Lower Downs Road stop (towards Kingston) has been rebooting for two weeks now. The screens at most of the other Kingston-bound stops along Worple Road (Albert Grove, Darlaston Road etc) have been blank for a similar length of time. Please update.
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.