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Stop flag hit and rotated parallel to the road

Reported via mobile in the Damage - bus stop leaning category anonymously at 21:09, Thu 1 August 2024

Sent to TfL 3 days, 11 hours, 32 minutes later. TfL ref: FMS6305444.

The bus stop flag has rotated on the pole and is now parallel with the road after being struck by a bus. The flag needs re-setting to be perpendicular to the road please.

Reported in FMS6179293 but not resolved.

Updates

  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 08:21, Mon 5 August 2024

  • Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.

    Category changed from ‘Damage - other (bus stops and shelters)’ to ‘Damage - bus stop leaning’

    State changed to: Open

    Posted by TfL at 08:41, Mon 5 August 2024

  • Thank you for your report. It is much appreciated. This has been investigated and we have now referred it to our contractors. If this is identified as a safety issue it will be made safe within four hours. Otherwise we will aim to fix it within 28 days. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 08:54, Mon 5 August 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 3 September 2024

This report is now closed to updates from the public. You can make a new report in the same location.