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Seating problems with new shelter A

Reported via mobile in the Damage - smashed glass or panels / jagged metal edges on shelter category anonymously at 22:45, Thu 1 August 2024

Sent to TfL less than a minute later. TfL ref: FMS6305646.

The new shelter A has been erected so that the seating is too high i.e. over 75 cm above the pavement. This stop is used by the elderly, sick, pregnant young and old and waits can be up to 15 minutes for the 468 to Croydon.

Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 22:47, Thu 1 August 2024

This report is now closed to updates from the public. You can make a new report in the same location.