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Unfit to use

Reported via desktop in the Shelter needs cleaning (hazardous waste) category anonymously at 13:56, Friday 2 August 2024

Sent to TfL 7 minutes later. TfL ref: FMS6308230.

This stop is very dirty with seats covered in what may be hazardous waste resulting in damage to clothing plus a possible health risk

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Updates

  • Category changed from ‘Damage - other (bus stops and shelters)’ to ‘Shelter needs cleaning (hazardous waste)’

    Posted by TfL at 14:03, Friday 2 August 2024

  • Thank you for taking the time to report this to us. We appreciate it. Your report has been investigated and we have reported this to our contractors. They will visit the bus shelter and carry out further cleaning within 24 hours as this has been classed as a hazard. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    Please also be aware that all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 14:05, Friday 2 August 2024

  • If this is for bus stop no.vh38 named gallows corner retail park towards brentwood marked with a GG sign. I see this was reported on 2.8.24, I went to this bus stop on 13.8.24, and its still a mess, first of all I thought it was shit, no looks like pasta sauce.my wife has arthritis she had to stand 45 minutes waiting for our 498 bus, yes 45 minutes, you want us to use public transport, well make the service more reliable , I wouldn't be surprised when I go to use the 498 next Tuesday, the mess will still be there.but I live in hope. A public transport user, because I don't drive.

    Posted anonymously at 17:13, Wednesday 14 August 2024

  • I originally reported this 2 weeks ago , I went to check it on Wednesday 14th August 2024 . It is still in a disgusting state ,I did not touch the mess on the seats so cannot say if it is solid ( set glue ) or liquid . The stop is not fit for use and the "gunge" on the seats may well be detrimental if touched. This really needs removing , or the seats replacing asap . I know of one person who said their clothing was damaged .

    Posted anonymously at 15:09, Friday 16 August 2024

  • Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. If the issue persists, please raise another report or contact our customer services team on 0343 222 1234.

    State changed to: Fixed

    Posted by TfL at 10:02, Tuesday 20 August 2024

This report is now closed to updates from the public. You can make a new report in the same location.