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Lamp post

Reported via desktop in the Street Light - Equipment damaged, pole leaning category anonymously at 10:12, Monday 5 August 2024

Sent to TfL less than a minute later. TfL ref: FMS6316544.

Vegetation obscuring the street lamp on Great West Road, Isleworth

Deer Service Team, regarding vegetation that is managed by TfL which is obscuring the lamp column which is adjacent to the stairs leading to the subway at Osterley Tube Station. Details of the enquiry: The bushes and trees at the Great West Road entrance to footpath 59 are overgrown and covering the first street light sited at the top of the subway staircase which leads into the footpath. Can you therefore inspect the area for me please and perhaps trim back the branches obscuring the lamppost. The lamp column number is 3E and it is not a lamp column that is managed or maintained by Hounslow Highways. The vegetation is obscuring the lamp and needs to be cut back. Please refer to the photographs

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 10:17, Monday 5 August 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 3 September 2024

This report is now closed to updates from the public. You can make a new report in the same location.