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Safety wall still not replaced

Reported via mobile in the Pavement Defect (uneven surface / cracked paving slab) category by Pat Mack at 14:36, Wednesday 7 August 2024

Sent to TfL less than a minute later. TfL ref: FMS6328162.

This wall was demolished by a vehicle in Jan/Feb and NOTHING has been done to repair it. There are barriers in place in the 20ft + gap ,scruffy and not very secure. The site is on the very busy A 232 near Keston Mark ( one of the most dangerous crossings in the area) This footpath on the North side of the carriageway and is used by many people to avoid getting splashed when the bad weather comes as the wall, a very ancient one, is a good protection. It has been reported many times but nothing has come of the reports. The last time I reported it I did get a reference number as follows No: 20310621. Perhaps I can look forward to your remarks on this long standing problem. The site of the breach is outside no 66 (Crossways) Thankyou in anticipation.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 08:27, Thursday 8 August 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 6 September 2024

This report is now closed to updates from the public. You can make a new report in the same location.