Fixed
Traffic light stays green on one side and red on the other even when no cars around.
Sent to TfL less than a minute later. TfL ref: FMS6340301.
Sensor is being blocked on one side by trees and branches. One side is always green which causes severe delays and frustration. Your sensor should capture when the other side is waiting but it does not. Please solve as many people go through red light and nearly hit pedestrians when they do this. Best to solve before a fatality on the road. Thanks in advance. James
Updates
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Your report has been investigated and we have reported this to our contractors. We will do our best to make the location safe as soon as possible and aim to fix it permanently within 28 days. To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer depending on circumstances. Thank you for reporting this to us. Should you need anything else or have any questions on this matter, please contact customer services on 0343 222 1234.
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.