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Temporary reinstatement

Reported via mobile in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 16:43, Thursday 22 August 2024

Sent to TfL less than a minute later. TfL ref: FMS6387444.

SGN excavated outside Colliers Wood tube station a long time ago. There is still a temporary reinstatement there. Even allowing for a reasonable lead time from China for the new granite setts, the permanent reinstatement is taking too long. When will it reinstated to match?

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 09:49, Friday 23 August 2024

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 10:02, Friday 23 August 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Saturday 21 September 2024

This report is now closed to updates from the public. You can make a new report in the same location.