Fixed
Traffic lights timing wrong way round, priority for side roads ( Church Road and Clarence Street)
Sent to TfL less than a minute later. TfL ref: FMS6413734.
When light goes green for traffic going towards Richmond Circus on Kew Rd the lights at Richmond Circus has already gone red and there’s no space left for the traffic from Richmond station side to go towards Richmond Circus and only vehicles that have passed the solid white line can move towards Richmond Circus but at the same time lights for Clarence Street goes green so there’s a chance of traffic accidents at the junction of Kew Rd, Church Road and Clarence Street. The solution will be for the traffic lights at Richmond Circus and the ones at Kew Road ( Richmond Station side) to be synchronised like they used to be. At the moment Quadrant Rd and Kew Rd have unnecessary traffic jam with all the buses stuck. Your slogan of Every Journey Matters To TFL And …. sounds absolutely ridiculous and the genius who has come up with idea of fiddling with these lights in the first place needs to get their head examined.
A very frustrated Black cab driver
Updates
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Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query
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Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours
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Thank you for taking the time to report this to us. It is much appreciated. Regrettably, it is taking longer to investigate than we had planned. Please be assured that we are currently working on this and we will give you an update as soon as we can. In the meantime, if you need anything else please contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues
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Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.