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Phasing has been changed and is causing huge tailbacks

Reported via mobile in the General Fault category anonymously at 02:15, Friday 6 September 2024

Sent to TfL less than a minute later. TfL ref: FMS6441849.

The green lights heading north on the Ridgeway at Imperial drive are only staying green for a very short time and it is causing huge queues. I drive this way often and my journey is taking about 10 minutes longer than it used to.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 08:47, Friday 6 September 2024

  • This was marked on another report as being fixed at this location, this is NOT fixed. Contractors have attended but their fix only lasted a day - it is now back to how it was and there are still only a few cars going through northbound and the other way the lights are open for so long even when there are no cars. Can it be looked at again

    Posted anonymously at 12:37, Wednesday 18 September 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Saturday 5 October 2024

This report is now closed to updates from the public. You can make a new report in the same location.