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Burst water pipe

Reported via Android in the Flooding category anonymously at 15:22, Sun 8 September 2024

Sent to TfL less than a minute later. TfL ref: FMS6449569.

It appears that a water pipe has burst. I've placed the pin on the map where it starts. The water is running down most of St Helier Avenue. There should not be any water, because it is not raining! The water is flowing along the edge of the road and behind the hedge. The water is going down a drain at the end...

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we have referred it to our contractors. If this is confirmed as a safety issue it will be cleared and made safe within 24 hours, or sooner. Should you need anything else, or have any questions please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 17:43, Sun 8 September 2024

  • Great, some work is being done!

    Posted anonymously at 12:54, Sun 15 September 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Mon 7 October 2024

This report is now closed to updates from the public. You can make a new report in the same location.