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Countdown unit STILL not working

Reported via mobile in the Countdown - not working category anonymously at 23:03, Fri 13 September 2024

Sent to TfL less than a minute later. TfL ref: FMS6470370.

Bus wait time indicator in New Malden High St (bus stop outside Poundland store) is still not working - it hasn' t been working for weeks now despite the problem having been reported to you repeatedly. Surely it is not beyond the capability of someone to get this fixed!

Updates

  • We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve within 28 days.

    Please be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    State changed to: Action scheduled

    Posted by TfL at 11:26, Mon 7 October 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 5 November 2024

This report is now closed to updates from the public. You can make a new report in the same location.