Closed
Very loud traffic lights
Sent to TfL less than a minute later. TfL ref: FMS6520952.
Unfortunately the recently installed traffic light pedestrian crossing sound on these lights (outside of Buttermere House block of flats, KT2 7AB) is really loud and disturbs a highly residential area. It’s audible from inside our homes with windows closed, despite the very good sound insulation of the building - this is very impractical and very stressful, impacting work and relaxation time, as well as sleep when it goes off during the night. I suffer from anxiety and this noise causes me even more stress as it goes off quite often. Please could the sound be turned off as many traffic lights don’t have the sound and rely on the green/red lights showing or other forms of accessibile-friendly means like rotating cones for safe crossing of pedestrians. Many thanks!
Updates
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Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo. Alternatively, you can contact our customer services team on 0343 222 1234 or by using this web form: https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues
This report is now closed to updates from the public. You can make a new report in the same location.