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Green filter lighht not displaying

Reported via desktop in the Safety concern (traffic or pedestrian) category anonymously at 15:49, Sun 29 September 2024

Sent to TfL less than a minute later. TfL ref: FMS6529870.

I was turning right from Ewell Road into Ditton Road this morning. I moved into the right hand turn filter lane and entered the junction when the main light was on green. I waited for a break in the oncoming traffic but it was busy and there wasn't one. The green light went out but no green filter appeared so I wasn't sure whether to turn, then the traffic lights went red so I was temporarily stuck in the junction. It is a hazard to drivers if the green filter arrow is not displaying correctly and this issue should be reviewed.

Updates

  • Your report has been investigated and we have reported this to our contractors. We will do our best to make the location safe as soon as possible and aim to fix it permanently within 28 days. To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer depending on circumstances. Thank you for reporting this to us. Should you need anything else or have any questions on this matter, please contact customer services on 0343 222 1234.

    State changed to: Action scheduled

    Posted by TfL at 16:10, Sun 29 September 2024

  • Thank you for taking the time to report this to us. It is much appreciated. We can confirm that there is a fault. Our contractors are aware of this and if it is classed as an emergency it will be attended and made safe within two hours. Otherwise it will be within 24 hours. Thank you for taking the time to report this to us. Should you need anything else please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 09:59, Wednesday 5 February 2025

This report is now closed to updates from the public. You can make a new report in the same location.