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A General Fault problem has been found

Reported via desktop in the General Fault category by TfL at 16:22, Sat 23 November 2024

Sent to TfL less than a minute later. TfL ref: FMS6774480.

A General Fault problem has been found by TfL

Pedesteian call button and light missing from one set of traffic light heads at this location.

There is tactile paving but no button/cones for anyone to use to cross

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 12:52, Mon 25 November 2024

  • Thank you for taking the time to report this to us. It is much appreciated. The missing signals column at this location is an issue that we are aware of – it was caused by an RTC on the 14th November. A fault has therefore been raised on our systems and the signals will be replaced by our contractors. You should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234.

    State changed to: Action scheduled

    Posted by TfL at 13:29, Tue 17 December 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 15 January 2025

This report is now closed to updates from the public. You can make a new report in the same location.