Fixed
The window covering the map came loose in the storm and hit me
Reported via mobile in the Damage - shelter unstable or loose in the ground category anonymously at 19:16, Sat 23 November 2024
Sent to TfL less than a minute later. TfL ref: FMS6774824.
I was waiting for a bus at the Woolwich Road/Victoria Way stop, and the window that covers the map on the bus shelter came loose due to the wind, and hit me quite hard on the head. There was no screw when I looked around, and my head hurts quite badly.
Updates
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Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue, we will do our best to make safe within four hours. Otherwise we aim to fix it within 28 days. If new parts are needed this may take a little longer. Thank you for reporting this to us should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 19:23, Sat 23 November 2024
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Sun 22 December 2024
This report is now closed to updates from the public. You can make a new report in the same location.