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No pedestrian crossing without using button

Reported via desktop in the Safety concern (traffic or pedestrian) category anonymously at 13:10, Mon 25 November 2024

Sent to TfL less than a minute later. TfL ref: FMS6781188.

When the lights change, to allow traffic to cross to and from Brook St, the associated pedestrian crossing of Wheatfield Way only shows the green man if a pedestrian has pressed the crossing button. The crossing should be changed to go green every time.

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Updates

  • Your report has been investigated and we have reported this to our contractors. We will do our best to make the location safe as soon as possible and aim to fix it permanently within 28 days. To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer depending on circumstances. Thank you for reporting this to us. Should you need anything else or have any questions on this matter, please contact customer services on 0343 222 1234.

    State changed to: Action scheduled

    Posted by TfL at 13:52, Mon 25 November 2024

  • This problem with the lights still exists and we are beyond the expected time of resolution. Could you check progress please?

    Posted anonymously at 13:17, Tuesday 4 February 2025

  • Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo. Alternatively, you can contact our customer services team on 0343 222 1234 or by using this web form: https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    State changed to: No further action

    Posted by TfL at 13:50, Wednesday 5 February 2025

This report is now closed to updates from the public. You can make a new report in the same location.