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Wait Button not working on both sides

Reported via desktop in the Pedestrian wait button not working category anonymously at 09:49, Tue 26 November 2024

Sent to TfL less than a minute later. TfL ref: FMS6785199.

The wait button on both sides is not working properly. It either takes a long time - after using repeatedly ( which is causing people to just cross dangerously which have witnessed every day now for a couple of weeks) or you press button and light goes off This is the crossing on Hackney Road near Mansford Street

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Updates

  • Your report has been investigated and we have reported this to our contractors. We will do our best to make the location safe as soon as possible and aim to fix it permanently within 28 days. To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer depending on circumstances. Thank you for reporting this to us. Should you need anything else or have any questions on this matter, please contact customer services on 0343 222 1234.

    State changed to: Action scheduled

    Posted by TfL at 09:57, Tue 26 November 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 25 December 2024

This report is now closed to updates from the public. You can make a new report in the same location.