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Traffic lights long wait fault

Reported via mobile in the General Fault category anonymously at 19:05, Mon 2 December 2024

Sent to TfL less than a minute later. TfL ref: FMS6810798.

Dear Streetcare,

It’s frustrating having to wait more than 10mins on most days, the lights do not respond as they should and forcing pedestrians to miss buses as a result. The whole traffic lights by Wickham Road off bridle road need to be urgently reviewed and fixed. Also the road monks orchard twice cars have crossed the road without looking at the green light so would have crashed into me if I am not those people who wait even at green. PLEASE SORT THE TRAFFIC LIGHTS AT WICKHAM ROAD ASAP and consider adding a pedestrian crossing outside Bethlem Royal Hospital as no one will let you pass and especially Sl5 bus we need a safe crossing from the hospital to bus stop outside Bethlem Royal Hospital. Thank you please acknowledge receipt of this request. Hoda Ibrahim [email protected]

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 14:46, Tue 3 December 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 1 January 2025

This report is now closed to updates from the public. You can make a new report in the same location.