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Cracked pavement outside SUPERDRUG 1495A, London Road, Norbury, London, SW16 4AE

Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 12:05, Mon 9 December 2024

Sent to TfL less than a minute later. TfL ref: FMS6838574.

Potholes – carriageway / footway report at SUPERDRUG 1495A, London Road, Norbury, London, SW16 4AE,

Please can you investigate these potholes outside the Entrance of Superdrug as shown in the attachment. This is an H&S issue which needs to be addressed As soon as possible before we have any customer's injury. Few years ago, we had the same issue, and this was was resolved by the council as this is outside our shop front. Please can you chase this to done asap, many thanks.

Above reported to Croydon Council and being forwarded on

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 13:55, Wed 11 December 2024

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thursday 9 January 2025

This report is now closed to updates from the public. You can make a new report in the same location.