Fixed
Time was not showing accurately.
Sent to TfL 5 hours, 47 minutes later. TfL ref: FMS6857381.
I am writing to report an issue with the timetable machine located at Cambridge heath Bus stand. The machine is currently not functioning, and as a result, it is causing inconvenience for every passengers who rely on it. Despite multiple attempts to use the machine, it remains unresponsive or fails to display the necessary timetable details. This has created significant difficulty for students or every multiple passengers in managing their time effectively. I kindly request that the issue be addressed as soon as possible, so that the machine can be repaired or replaced, ensuring smooth access to the required information for all passengers.
Updates
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Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.
Category changed from ‘Incorrect timetable information’ to ‘Countdown - not working’
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We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve within 28 days.
Please be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates from the public. You can make a new report in the same location.