Fixed
Bus stop D - Biggin Hill Memorial Museum, towards Keston. A glass pane has been removed from the side panel and was placed on the pavement.
Reported via desktop in the Damage - smashed glass or panels / jagged metal edges on shelter category anonymously at 17:49, Fri 13 December 2024
Sent to TfL less than a minute later. TfL ref: FMS6859743.
The glass sheet is in one piece and is now laid against the bus shelter by the bus stop to try to prevent any damage to the glass. Unfortunately, the corners of the glass pane are sharp and someone could easily damage themselves if they didn't know it was there especially in the dark.
Updates
-
Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue, we will do our best to make safe within four hours. Otherwise we aim to fix it within 28 days. If new parts are needed this may take a little longer. Thank you for reporting this to us should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 17:52, Fri 13 December 2024
-
Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue, we will do our best to make safe within four hours. Otherwise we aim to fix it within 28 days. If new parts are needed this may take a little longer. Thank you for reporting this to us should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
Posted by TfL at 17:52, Fri 13 December 2024
-
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Saturday 11 January 2025
This report is now closed to updates from the public. You can make a new report in the same location.