Fixed
Repeated traffic signal for incoming traffic from Hawks Road wrongly facing Cambridge Road
Reported via desktop in the Damage - pole leaning / equipment detached from pole/facing the wrong direction category anonymously at 19:05, Fri 13 December 2024
Sent to TfL less than a minute later. TfL ref: FMS6859919.
Repeated traffic signal that is supposed to face Hawks Road is bent, facing Cambridge Road (east side) instead. Considering that there was a similar issue (as already reported) on the same junction with a different traffic signal (now resolved), it might be worth investigating whether this could be a potential dangerous act of vandalism.
Updates
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Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 19:11, Fri 13 December 2024
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Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a fault with these traffic lights. We have therefore passed this to our contractors and as it is classed as an emergency. It will be made safe within 24 hours. Should you need anything else, or if you have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 19:12, Fri 13 December 2024
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Your report has been investigated and we have reported this to our contractors. We will do our best to make the location safe as soon as possible and aim to fix it permanently within 28 days. To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer depending on circumstances. Thank you for reporting this to us. Should you need anything else or have any questions on this matter, please contact customer services on 0343 222 1234.
Posted by TfL at 19:12, Fri 13 December 2024
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Saturday 11 January 2025
This report is now closed to updates from the public. You can make a new report in the same location.