Fixed
Countdown switched off
Sent to TfL less than a minute later. TfL ref: FMS6870861.
The board is not on and is not displaying information for over a week.
Updates
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Further investigations taking place to establish root cause of defectWe appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve within 28 days.
Please be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
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Thank you for taking the time to report this to us. It is much appreciated. We can confirm that the fault with this Countdown unit has now been resolved. Should you need anything else regarding this Countdown unit, please contact customer services.
This report is now closed to updates from the public. You can make a new report in the same location.