Fixed
Traffic light detection may be broken
Reported via desktop in the General Fault category anonymously at 15:58, Tue 17 December 2024
Sent to TfL less than a minute later. TfL ref: FMS6873529.
Detection for traffic lights may be broken. Often the minimum green signal cycle time is being applied to Kingston bound traffic from Kingston Hill even though there are long queues of traffic. Long green signal phases are being given to Galsworthy Road exiting traffic even though the road often has no traffic. This fault seems to be intermittent.
Updates
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Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 14:18, Wed 18 December 2024
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Your report has been investigated and we have reported this to our contractors. We will do our best to make the location safe as soon as possible and aim to fix it permanently within 28 days. To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer depending on circumstances. Thank you for reporting this to us. Should you need anything else or have any questions on this matter, please contact customer services on 0343 222 1234.
State changed to: Action scheduled
Posted by TfL at 08:49, Thu 19 December 2024
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Friday 17 January 2025
This report is now closed to updates from the public. You can make a new report in the same location.