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Pedestrian crossing lights twisted so as to be invisible

Reported via desktop in the General Fault category anonymously at 11:24, Fri 20 December 2024

Sent to TfL less than a minute later. TfL ref: FMS6884815.

Pedestrian-c0ntrolled light on Kensington High Street W8 , just east of Old Court Place: East-facing traffic light on south side ofroad has been twisted to face the wrong way, so is invisible to oncoming drivers.

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Updates

  • Eight days after being reported, nothing done

    Posted anonymously at 16:13, Wednesday 1 January 2025

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 12:55, Friday 3 January 2025

  • I disagree that it is non-urgent. If there is a bus or other large vehicle in the right-hand lane as you approach the lights from the east, the lights are invisible. It is not hard to imagine how this could lead to a serious accident.

    Posted anonymously at 13:53, Friday 3 January 2025

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Saturday 1 February 2025

This report is now closed to updates from the public. You can make a new report in the same location.