Fixed
Corner of Woburn Place and Bernard Street outside 1 Woburn Place
Reported via desktop in the Damage - pole leaning / equipment detached from pole/facing the wrong direction category anonymously at 12:34, Tue 24 December 2024
Sent to TfL 2 days, 23 hours later. TfL ref: FMS6896512.
The traffic signals are facing the wrong way, causing confusion and possible danger to pedestrians at this busy junction.
Updates
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Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.
Category changed from ‘General Fault’ to ‘Damage - pole leaning / equipment detached from pole/facing the wrong direction’
Posted by TfL at 11:34, Fri 27 December 2024
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Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a fault with these traffic lights. We have therefore passed this to our contractors and as it is classed as an emergency. It will be made safe within 24 hours. Should you need anything else, or if you have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 11:52, Fri 27 December 2024
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Saturday 25 January 2025
This report is now closed to updates from the public. You can make a new report in the same location.